At HouseRegal, we want you to be completely satisfied with your purchase. If you are not satisfied with your order, you may return it within [insert time frame] for a refund or exchange.
To initiate a return or exchange, please contact our customer service team by email or phone. We will provide you with a return authorization number and instructions for returning your item.
Please note that all returned items must be in their original condition and packaging, and they must not have been used or damaged. You will be responsible for the cost of return shipping, unless the item is defective or we made a mistake with your order.
Once we receive your returned item, we will process your refund or exchange within [insert time frame]. Refunds will be issued to the original form of payment, and exchanges will be shipped to you at no additional cost.
Thank you for choosing HouseRegal, and we hope that you are happy with your purchase.